Residential & Commercial
Property Management
For more than three decades, ACR has been the trusted “go-to” restoration contractor for countless Commercial and Residential Property Management companies.
The reasons are crystal clear.
We understand the demanding nature of property managers, facilities managers, and building engineers. Your daily schedule is full and you’re on call 24/7 for any and all emergencies.
Residential & Commercial Property Management
With so many competing priorities in a day like managing tenants and residents, processing work orders, attending Board meetings and making sure you’re proactively staying ahead of potential unplanned events, it’s no wonder business continuity can take a back seat.
Your never-ending to-do list can make it easy to overlook less urgent tasks like business continuity, but often, these are the most important and can carry long-term consequences if not proactively addressed. That’s why it’s important to have a plan in place AHEAD of any unplanned disasters that can occur.
When thinking about business continuity, there are 8 trends that are influencing the way property managers, facilities managers, and building engineers operate on a daily basis.
Not only does ACR serve property management with property-wide damage, but we work with homeowners and individual tenants within properties when damage occurs. Navigating the recovery process can be challenging, especially when dealing with insurance claims. We do our best to make sure you get the coverage you deserve while we work on getting your property back to pre-loss condition.
ACR is a proud member of the following organizations:
Emergency response agreements
ACR’s Emergency Response Agreement (ERA) provides property managers, building engineers, and facilities managers the peace of mind they need when facing an emergency event. This valuable tool serves as the central source of all the most pertinent information needed for a quick recovery. Knee deep in a flood or fire event is not the best time to be screening vendors for your HOA. Prepare to be a hero for your community association. It’s easy and free.
ACR strives to achieve a successful outcome and recovery to operational continuity by creating emergency plans that include specific data that is critical at the time of an inevitable loss, including key internal & external emergency contacts, utility/system location information, and the facility’s structural details.
An ERA with ACR will give you:
Priority response in an emergency or catastrophic event
Service pricing set in advance of emergency response
An established, pre-qualified contractor who will prioritize your company’s needs
Resources you need to handle any disaster or event that may interrupt business operations
Emergency responders who know you and your business
A restoration partner that is accustomed to insurance pricing and insurance program requirements
An ERA serves as the central source of all the most useful and pertinent information for recovery.
Insurance Expertise
ACR HAS THE DEEP KNOWLEDGE TO HELP YOU navigate the complexities of HOA insurance claims to help you get the most out of your insurance benefits. We know just what type of documentation is required by your carrier which saves you valuable time. ACR provides peace of mind to Boards and Property Managers because we keep buildings operating while saving you money and minimizing risk to tenants.
Restoration Services for Religious Organizations
We recognize the distinct needs and priorities of religious entities, and we approach these institutions with a deep understanding of their cultural and spiritual significance.
Our experienced team works closely with administrators, clergy, and community leaders to develop tailored restoration solutions that align with the values of the institution.
Whether it's water damage, fire incidents, mold remediation, or other unforeseen events, we have the expertise to address these challenges with sensitivity and care.
TWO-TIME RIA Phoenix Innovation Award winner
ACR is the proud recipient of the 2014 & 2023 Phoenix Award for innovation in restorative hardwood drying techniques.
This international award is among the highest honors possible in the restoration industry, awarded for “conspicuously high achievement in the area of disaster restoration, with emphasis on innovative techniques and delivery of superior outcome and value."
“I was awoken at 3 AM by my building engineer who alerted me that the toilet in the unit above me was running all night. The hardwood floors in my home office were soaked; and the Property Manager referred a company that told me my floors weren’t salvageable. Thank goodness I called ACR who was able to dry my floors and save them. And they look perfect.”
— JACK T., RESIDENT, LAKEVIEW HIGH-RISE CONDOMINIUM
CUSTOMER REVIEW
Capital Improvements
When ACR is assigned capital improvement projects, we take your needs seriously.
Capital improvement is defined as “the addition of a permanent structural improvement or the restoration of some aspect of a property that will either enhance the property’s overall value or increase its useful life.” Funds used for these projects must be protected by means of smart project planning, tight budget management and attention to detail.
ACR’s Property Management clients all benefit measurably from our comprehensive integration of our essential business promise of maintaining operational continuity for our clients in the role of general contractor.
General contracting services include, but not limited to:
Carpentry, drywall, painting, roofing, windows, plumbing, and HVAC
Continuing Education
ACR is committed to providing CAMICB & SEIU LOCAL-1-approved CE Courses for property managers, building engineers, and facilities managers.
We listen closely to the needs of the Residential & Commercial Property Management industries so that the content of these courses can be of significant assistance to promoting better outcomes and retaining greater control during losses.
EXPLORE OUR PROPERTY MANAGEMENT RESTORATION SERVICES
Other Industries We Serve
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Education
After decades of serving K-12 school districts, colleges, universities and other higher education facilities, ACR fully understands how even one day of displacement can sting with a cascading effect on students, staff and costs.
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Property & Casualty Insurance
The current economy has forced insurance companies to double their efforts to control claim costs. ACR hits the mark by focusing on planning, mitigation and recovery first, before tear-out and replacement are even considered.
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Healthcare & Assisted Living
A healthcare organization’s ability to deliver care to patients or residents is crucial. In many cases, their lives literally depend on it. ACR understands that the preservation of operational continuity is top priority in these environments.