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ACR Awarded Lead Safe Certified Firm
ACR Featured in US News & World Reports
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CEC Seminars Re-scheduled for 3/18-19
Archives
Upcoming CEC Seminars for Agents, Adjusters and Property Managers
Wednesday, March 18, 2009
Thursday, March 19, 2009
ACR is pleased to present two outstanding opportunities for continuing education credits and professional development for insurance agents, adjusters and property managers:
Upcoming Agent and Adjuster Courses from ACR:
Advanced Drying Techniques and Mold Remediation
(Agent and Adjuster Course #25228 )
6 Continuing Education Credit Hours
Wednesday, March 18, 2009
at the
Gleacher Center (See Map)
(University of Chicago, Graduate School of Business)
450 North Cityfront Plaza Drive
Chicago, IL
Fee: $20 per Attendee
To Register Call 866-645-1165
Comprehensive Fire Restoration
(Agent and Adjuster Course #25227)
6 Continuing Education Credit Hours
Thursday, March 19, 2009
at the
Wojcik Conference Center at Harper College (See Map)
1200 West Algonquin Road
Palatine, IL
Fee: $20 per Attendee
To Register Call 866-645-1165
Registration at 8:00 a.m.
Classes start at 8:30 a.m.
End time 4:00 p.m.
Breakfast · Lunch · Refreshments Included
These advanced seminars are designed to provide a wealth of in-depth knowledge to insurance professionals and property managers in order to demystify fire and water restoration and mold remediation to allow more effective and productive relationships with restoration contractors.
Attendees will learn how a shared understanding of the restoration process will allow the type of collaboration that will provide policyholders with rapid, responsive and technically accurate procedures for loss mitigation.
In addition, these seminars will provide up to date information regarding important changes in the restoration industry over the past three years as the result of on-going public health research and the revisions of the IICRC's Standard and Reference Guide for Professional Water Damage Restoration.
Attendees may attend either one or both seminars.
Course Details: Advanced Drying Techniques and Mold Remediation
Agents, adjusters and property managers will leave with a comprehensive understanding of:
- Policy interpretation, particularly with regard to loss mitigation
- The importance of proper loss management on the part of all parties involved in the restoration effort
- Liability issues related to health and safety, especially those involved with recent legislation from OSHA or EPA involving hazardous materials (HAZMAT), such as particles, biologicals, VOCS (asbestos, lead, fungi, bacteria, PCBs)
- The public health hazards associated with mold growth in improperly mitigated or dried structures.
- The effect of unmitigated safety hazards on structure occupants, particularly children; the liability and cost associated therewith
- The importance of rapid response to preserve, protect and secure property from on-going damage
- Reasons why proper techniques and advanced inspection tools, which enable them to fully use the principles of psychrometry, are essential in establishing a scope of restoration and a drying plan.
- Improving overall loss management through a better, more comprehensive understanding of the science of restoration.
- Recent changes in the restoration industry as the result of on-going public health research and the revisions of the IICRC Standard and Reference Guide for Professional Water Damage Restoration.
- The advantages and limitations, as well as the hazards associated with biocides in the work place.
- Procedures, using actual claims histories, for structural drying, containment, and mold remediation in basements, crawlspaces, and exceptionally wet structures.
- This course includes a 36-page outline manual for notes and information summaries. It features videos from broadcast media involving asbestos abatement and major flooding, along with over 50 slides of actual mold remediation procedures.
Course Details: Comprehensive Fire Restoration
Agents, adjusters and property managers will leave with a comprehensive understanding of:
- Policy interpretation, particularly with regard to loss mitigation
- The importance of proper loss management on the part of all parties involved in the restoration effort
- How agents, adjusters and contractors can work together, and within policy parameters, to meet the needs of insureds, avoid liability and restore property to a pre-loss condition as efficiently and effectively as possible.
- Liability issues related to health and safety, especially those involved with recent legislation from OSHA or EPA involving hazardous materials (HAZMAT), such as particles, biologicals, VOC (asbestos, lead, fungi, bacteria)
- The effect of unmitigated safety hazards on structure occupants, particularly children; the liability and cost associated therewith
- The importance of rapid response to preserve, protect and secure property from on-going damage
- The importance of understanding scope, principles and regulatory issues involving risk management and loss containment.
- Five reasons why agent, adjuster or contractor response aids in loss management and ways to limit scope, cost and liability associated with losses
- Party relationships in terms of parties to insurance losses, policy interpretation and risk management for each party
- How to avoid RCC rider provisions when practical
- Loss management highlighting restoration of soft furnishings, window treatments, non-fabric furnishings, appliances, electronics, dry cleaning, laundry, personal items, high-value items, kitchen accessories, books, etc.
- Principles of deodorization including: chemical agents, equipment, toxic gases, smoke odor: confined source, overall contamination
- The agent's role in loss mitigation; the importance in staying within draft authority limits; the agent's role vis-à-vis the professional field adjuster
- Improving overall loss management through a more comprehensive understanding of the science of restoration.
- This course includes a 36-page outline manual for notes and information summaries. It features videos from the National Fire Protection Association, and from other broadcast media involving asbestos abatement and HVAC restoration.
Your Instructor – Jeff Bishop
Since 1970 Jeff Bishop has provided management for 3 diversified cleaning and restoration businesses serving Alabama, Georgia and Florida. He is a second-generation restorer, a Certified Master Cleaner, Master Restoration Technician, a Certified Carpet, Vinyl, and Wood Laminate Inspector, and a Certified Mold Remediation Supervisor. He developed several of the courses and examinations in these subjects for the Institute of Inspection, Cleaning and Restoration Certification (IICRC).
Jeff's teaching career began in '73, and since then he has produced 13 books and 7 videos on management, cleaning and restoration subjects. He writes a monthly column for Installation and Cleaning Specialist Magazine entitled "Rx for Restoration."
Jeff teaches over 50 courses annually in 10 cleaning and restoration-related subjects. He serves as a consultant to fiber producers, carpet mills, insurance training schools and to a variety of city, state and federal disaster relief agencies. He serves on the advisory board of the Insurance Technical Training Institute, as a Director of the Society of Cleaning and Restoration Technicians. He has served the IICRC as Vice President, Chairman of the Examination and Standards Committee, Chairman of the IICRC Certification Council, and currently, as IICRC Technical Advisor. In this capacity, Bishop oversees the development of technical information in 18 Certification Categories and 4 industry standards, while representing the IICRC on industry technical issues.
In addition to many industry awards, Jeff was honored in 1989 by industry peers when he was inducted as a charter member into the Cleaning and Restoration Hall of Fame. In 1991 he was selected as the Cleanfax Magazine "Person of the Year" based on his writing of the IICRC S100 Carpet Cleaning Standard. He served as editor for the writing of IICRC S500 Standard and Reference Guide for Water Damage Restoration, and IICRC S300, Upholstery Cleaning Standard.
He was featured on NBC Dateline's expose of deceptive advertising in the cleaning service industry in 2000, having done similar interviews for the FOX affiliate in Atlanta, GA, and KCBS in Los Angeles. In 2002, he was inducted into the Cleaning Management Institute's Hall of Fame and in 2006 the recipient of the Connections Kenway Meade Leadership Award.
As an expert witness, Bishop has provided depositions and testimony in cleaning and restoration litigation. He has participated in several government and industry sponsored studies on carpet performance and indoor environmental quality issues.
An active marathon runner and tri-athlete, Jeff enjoys sailing, jogging, road and mountain biking, and writing poetry. He is the father of 2 married daughters and proud grandfather of 8 grandchildren.
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