ACR is a company founded by Mike Pohl and Jim O’Callaghan that is totally dedicated to the restoration of residential and commercial properties damaged by water, wind, fire, mold as well as trauma scene and other bio-hazard contamination.

With more than 20 years of experience, ACR has grown to include over 40 full-time employees and has restored thousands of residential losses and has also developed a large loss division to provide the specific services required to process large commercial losses.

Quickly realizing that losses could be restored much faster, at lower cost and with much less stress for property owners by restoring as much of the damaged structure and contents as possible, Mike and Jim decided to implement what they call their “No Conflict of Interest Service Policy”. This means that ACR specializes exclusively in mitigation and does not directly profit from major structural repairs or floor covering replacement.

Because ACR is totally focused on mitigation, reconstruction is always the last resort. And, when necessary, ACR will coordinate any reconstruction services, further insuring that such work is kept to the minimum truly necessary to return to the property to its pre-loss condition!

Successful restoration of damaged properties is only part of the ACR story. How the company conducts its business is as important to Mike and Jim as the technical completion of their projects. That’s why ACR routinely gets extremely positive feedback on their outstanding team of people that provide expert project management and a level of communication that keeps all affected and involved parties fully informed until the property is completely restored.

This level of care as well as the genuine empathy and compassion every member of ACR demonstrates to property owners truly separates ACR from the typical restorer.

These are just some of the reasons that ACR has been the recipient of the Better Business Bureau’s “Complaint Free Award” from 2002-2009. The company is also committed to annually investing in the continuing education of their employees and the purchasing of new equipment to offer state-of-the-art restoration technology to their clients.